Our history

In 2012, an idea was born that would mark a turning point. Driven by a deep passion for animals, Norma Angelica Rodríguez, founder and owner of our company, decided to turn her love for pets into a life mission. After completing her university studies in the profession, Norma Angelica not only gained solid knowledge in the care and well-being of animals but also a profound understanding of the emotional and physical needs of our beloved pets. It was this combination of education and unconditional love that gave rise to Veterinaria Muffy, named after the owner's dearest pet. The vision was clear: to create a space where pets would not only be expertly cared for but also treated with the same affection and respect they would receive at home. Today, we are proud to be a part of the lives of many families who entrust us with the well-being of their pets. We continue to innovate, learn, and grow, with the same passion and commitment that drove us from the beginning.

Our mission

Ensuring the health and happiness of pets through exceptional veterinary care.

Our Vission

To be one of the leading providers in veterinary care in the state of Puebla, recognized for its commitment to the well-being of pets and the satisfaction of their owners.

These are the principles that govern the fulfillment of our mission:

Animal Welfare: Prioritizing the well-being and comfort of pets in every aspect of medical care and treatment.
Compassion and Empathy: Treating pet owners and their animals with understanding, empathy, and respect in every interaction.
Open Communication: Maintaining effective and transparent communication with pet owners, involving them in the decision-making process.
Ethics and Responsibility: Upholding high ethical standards and being accountable in all interactions and decisions.